Our Privacy Policy, Terms of Service
Last Updated: July 2026
FundiMtaani ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our platform.
We collect information you provide directly, such as your name, email address, phone number, location, and payment details when you register, book a service, or communicate with us. We also collect usage data, device information, and cookies to improve your experience.
We do not sell your personal data. We may share your information with verified technicians solely to fulfill service requests, with payment processors, or as required by law.
We implement industry-standard encryption and security measures to protect your data. However, no online platform is 100% secure, and we encourage you to use strong passwords.
You may access, correct, or delete your personal information at any time by logging into your account or contacting us. You may also withdraw consent for marketing emails.
We may update this privacy policy from time to time. We will notify you of any significant changes via email or platform notification.
Contact: For privacy concerns, email us at privacy@fundimtaani.com or call +254 713 816 704.
Effective Date: July 2026
Welcome to FundiMtaani. By using our platform, you agree to the following terms and conditions.
By accessing or using FundiMtaani, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our services.
FundiMtaani connects customers with independent technicians. We facilitate bookings but are not responsible for the quality of work performed by third-party professionals. Users are encouraged to review technician profiles and ratings.
Service fees are clearly displayed before booking. Payment processing is handled by secure third-party gateways. Refunds are subject to our cancellation and refund policy.
FundiMtaani is not liable for any indirect, incidental, or consequential damages arising from the use of our platform. Our total liability is limited to the amount paid for services in the preceding 12 months.
We reserve the right to suspend or terminate accounts that violate these terms or for any other reason at our discretion.
These terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Mombasa, Kenya.
Contact: For any questions, reach out to legal@fundimtaani.com.
Explore all the pages and sections available on FundiMtaani.